Frequently Asked Question

Refer & Get Reward

The Right Fit Rewards - FAQ
What should I know about the Referral Programme?
The Right Fit Rewards - Refer & Get Reward enables you to invite your friends to join our community. When they join, they will receive 100 points and new customers will also enjoy a $5 OFF on their first purchase!

As a token of appreciation, you will also receive 500 points for each friend you refer and made their first purchase.
How do I refer a friend?
To invite your besties (and more!) to join our community, simply head to your The Right Fit Rewards Member Portal and click on ‘Refer & Get Reward’ to get your unique personal link.
How do I receive my referral reward?
Once your friend makes their first order using your code and passes our fraud checks, the 500 points will be issued into your account within 1 business day. You’ll be able to see it on your member portal too.

If you find that the points aren’t available, please reach out to our Customer Care team at therightfit@sorella.com.sg.
Terms and Conditions
Share your love for The Right Fit Rewards with your friends. Here are the details:
  • Any The Right Fit Rewards member can refer a friend. Referees (person being referred) must not have purchased from Sorella, Pierre Cardin Lingerie and Young Hearts before and should use the referrer’s link when creating their account.
  • The Referee’s order is considered successful only when the Referee makes a successful first purchase after creating an account with the Referrer’s personalised referral link.
  • The Right Fit Rewards reserves the right to modify these Terms and Conditions, withdraw, or discontinue the "Refer & Get Reward" program at any time without prior notice or liability.

In-store Purchases

The Right Fit Rewards - FAQ
Can I sign up for a The Right Fit Rewards account in-store?
Of course you can! Scan the Loyalty QR code found in-store to create your account online. You can also approach our friendly retail staff for help!
Where do I find my The Right Fit Rewards mobile pass?
Simply log into your The Right Fit Rewards Member Portal and head over to the My Mobile Pass to find your personalised QR code. If you're unable to find your QR code, feel free to inform our cashier counter your mobile number registered under your The Right Fit Rewards account for our team to assist accordingly.
I have questions for my purchase in-store, how do I reach out?
Please email your enquiry to the respective brands below:
  • Sorella: online@sorella-lingerie.com
  • Pierre Cardin Lingerie: contact@pierrecardinlingerie.com
  • Young Hearts Lingerie: dm@youngheartslingerie.com